Operations Administrator

Key Responsibilities:

•  Work as a member of the depot team, undertaking delegated tasks and responsibilities in line with service needs and operational requirements
•  Liaise swiftly and effectively with other staff members and customers to meet customer requirements
•  Input incoming orders and contracts into the relevant computer system
•  Complete company paperwork accurately and promptly in line with company procedures and process route clear-downs efficiently
•  Build effective and close working relationships with the Sales, Transport, and Warehouse teams
•  Ensure proactive communication with SCOs throughout the working day
•  Respond promptly to email and phone requests 

About You:

•  Good communication skills, both written and verbal (Essential)
•  Excellent telephone manner (Essential)
•  Ability to apply the principles of customer care
•  Highly competent in standard software packages and willing to learn new ones
•  Ability to prioritise your own workload (Essential)
•  Ability to maintain confidentiality and discretion at all times (Essential)
•  Previous experience in a fast-paced, customer-focused environment
•  Ability to work under pressure, showing flexibility when required (Essential)