Role: Sales Support
Location: Runcorn/Hybrid
Contract Type – Permanent, Full time
Working Hours and Days: 37.5 hours per week - Monday to Friday 9am - 5pm
Salary - £26,500
Restore Technology is a leading provider of IT lifecycle services, offering secure, sustainable, and cost-effective solutions to businesses across the UK. We specialise in IT asset disposal, refurbishment, and resale, providing our clients with tailored services that meet both their operational and environmental needs. We are currently looking for a proactive and organised Sales Support professional to join our dynamic team.
As a Sales Support team member, your role will be key in supporting the Account Team, handling administrative tasks, and ensuring that all sales processes run smoothly. You will also be the primary contact for unmanaged customer accounts, building strong relationships, and driving business opportunities. This is an excellent opportunity for someone looking to develop their career in sales while contributing to the growth of the business.
Duties & Responsibilities
- Administer system inputs, including the Star system
- Create high-quality quotations and proposals for customers
- Ensure timely order processing and accurate documentation
- Handle incoming customer enquiries via email or telephone
- Organise prompt collections with the Operations team
- Call targeted customers to secure business and negotiate price increases where possible
- Develop strong relationships with customers and key internal operational staff
- Maintain up-to-date records of sales, retentions, and quotes in the CRM system
About You
- Excellent telephone manner with the ability to build strong customer relationships
- Strong organisational skills with a structured approach to managing tasks
- Ability to prioritise and meet deadlines in a fast-paced environment
- A proven ability to negotiate prices and manage customer expectations
- Previous experience in a sales environment with a focus on customer service