Role: 3.5T Van Driver
Location: Coventry, CV2 2SZ
Salary: £28742.00
Hours a week: 45 hours a week (Mon - Fri, 05.30 - 15.15)
Contract type: Permanent, full time
As a Secure Collection Operative, you will handle the secure collection and delivery of confidential materials. This hands-on role involves heavy lifting and requires maintaining the highest level of customer service and professionalism.
Duties & Responsibilities:
- Deliver first-class customer service, being polite and meeting customer expectations
- Communicate proactively with the depot’s admin and transport planning team
- Perform vehicle pre-use safety checks, reporting any defects
- Drive vehicles safely and responsibly, complying with Road Transport legislation
- Load necessary equipment onto the vehicle before leaving the depot
- Use the PDA to record daily collection activities and customer information
- Complete all jobs on time, ensuring all paperwork is accurately completed
- Safeguard confidential materials and ensure they are ready for secure destruction upon return to the depot
- Debrief daily with the admin team and ensure timesheets are signed off
About You:
- Full Clean license
- Comfortable driving 3.5 T Vans
- Good communication skills, both written and verbal
- Ability to apply customer care principles
- Maintain confidentiality and discretion at all times
Some of our benefits include:
- Annual Leave – 23 days + bank holidays
- Life Assurance – 2x basic annual salary
- Bereavement Counselling – Support during difficult times
- Free Onsite Parking
- Employee Assistance Programme (EAP) – Confidential counselling via Health Assured
- Eye Care Support – Free eye tests and up to £70 towards glasses for DSE users and drivers (includes retinal photography for drivers over 40)