Role: Service Delivery Supervisor G2
Location: Swadlincote, DE11
Contract Type: Perm, Full Time
Hours: 07:00 - 16:00
Salary: £31,428.80
Are you eager to make a real impact with your skills?
We're looking for a motivated Service Delivery Supervisor to join our expanding warehouse team. This role offers excellent career development opportunities and is ideal for someone aiming to build a career in a large organization.
The role requires managing the operations team and supporting them in delivering the objectives, targets and service.
Responsibilities:
- Ensure prompt and accurate completion of all service requests by customers in line with the operational plan.
- Develop and maintain the relationship with all internal and external stakeholders
- To ensure the site operates in accordance with the SOP68 guidelines.
- Managing the team on a day-to-day basis, including all aspects of people management such as employee development, performance and absence management.
- Ensure that the site operates in accordance with Doc-500 policy document with the support of your Service Delivery Manager.
About You:
- Strong organizational skills with the ability to meet deadlines.
- Excellent verbal and written communication skills.
- Effective team player with basic IT skills and interpersonal abilities.
- Flexible and adaptable attitude.
- Able to lead a team
What We Can Offer You:
- Life assurance
- Annual leave entitlement (starting with 20 – 25 days + bank holidays)
- Contributory pension scheme
- Share save scheme
- Paid volunteer day
- Long service recognition
- Eyecare voucher
- Retail discounts
- Family leave
- Employee assistance programme