Service Delivery Operative

Are you looking for a hands-on role where your attention to detail, reliability and commitment can make a real difference?

We’re looking for a reliable and motivated Service Delivery Operative/ Warehouse Operative to join our growing Digital Services team within Restore Information Management. This role will support the secure management of confidential data.

In this hands-on role, you’ll prepare, check and scan documents with care and accuracy, carry out data entry, and support the movement of boxes as part of the daily operation. You’ll play an important part in keeping our processes running smoothly, maintaining high quality standards and contributing to a safe, organised and supportive team environment.

If you take pride in doing things properly, enjoy being part of a team and want a role where you can make a meaningful contribution, we’d love to hear from you.

Key Responsibilities

• Maintain a safe, organised work environment. 
• Achieve high-quality standards with minimal errors. 
• Engage in team meetings and suggest improvements. 
• Ensure all workspaces are clean, tidy and free from hazards.
• Support and train new team members. 
• Ensure compliance with ISO standards and complete required training 
• Booking In: Track and log documents, meet production targets. 
• Document Preparation: Prep documents for scanning.
• Scanning: Ensure quality images, maintain scanners.
• Quality Assurance: Check and index scanned documents, address issues

What we are looking for:

• A willingness to support other operational teams by completing data entry, scanning, storing and indexing tasks accurately. (Essential)
• Someone who has basic Computer and communication skills to follow instructions, read labels and safety information, and to complete data entry tasks (Essential)
• Able to stand for extended periods (Essential).
• Confident in recording and sorting high volume of incoming files and boxes (Essential)
• Have the ability to be able to lift up to 10kg on a daily basis (Essential)
•  A positive team player who can also work independently, follow processes and take responsibility for their work.
•  Someone who enjoys working in a fast-paced, active warehouse environment where no two days are the same.
• A dependable and committed individual who takes pride in delivering high-quality work.
•  Good organisation skills, with the ability to manage workload and complete tasks within agreed timescales.