Customer Engagement & Business Support Executive

Role: Customer Engagement & Business Support Executive 
Location: Leeds - LS12 5JB
Salary: From £25350 per year 
Contract type: Full Time, Permanent 
Hours a week: 37.5 hours a week (Monday -Friday)

We are looking for an enthusiastic and detail-oriented Operations Administrator to join our flagship, high-profile, and fast-paced Relocation & Facilities Services operation. Reporting to the Operations Admin Manager, you will play an integral role in supporting all operational administration tasks, ensuring the smooth and efficient running of the team. 

Key Responsibilities:

• Assist in the smooth and efficient operation of the team to support wider operations
  
• Deploy strict cost management and reduction techniques
  
• Administer all operative expenses, including credit cards, overnight expenditure, and petty cash
•  Prepare, check, and authorise all agency payroll using various platforms
• Populate and generate reports relating to job finish times/Driver hours following strict guidelines
• Administer the processing, investigation, challenging, and settling of all parking/driver-related fines
• Maintain the absence process, ensuring all relevant systems are updated

• Proficient in Microsoft Office 365
• Excellent communication skills across various stakeholders
• Strong attention to detail
• Keen to leave a lasting impact and legacy on the wider business
• Eager to play an integral role in building and growing a strong operation
  
  

• Annual Leave – 25 days + bank holidays     
• Life Assurance – 2x basic annual salary 
• Bereavement Counselling – Support during difficult times 
• Free Onsite Parking    
• Employee Assistance Programme (EAP) – Confidential counselling via Health Assured    
•  Eye Care Support – Free eye tests and up to £70 towards glasses for DSE users and drivers (includes retinal photography for drivers over 40