Service Delivery Operative

Are you looking for a hands-on role where your attention to detail, reliability and commitment can make a real difference?

We are looking for a motivated Warehouse Operative / Service Delivery Operative to join our Physical Services team within Restore Information Management. Our warehouse team plays a crucial role in maintaining the highest levels of data security, ensuring the secure handling and destruction of documents to keep our customers' information safe.

Become an essential part of our success and contribute to our smooth operations!

 Key Responsibilities

• Track, check and protect customer information through careful handling and indexing of records.
• Complete and maintain accurate paperwork in line with documented procedures.
• Utilise our Records Management system to manage records efficiently.
• Record and store incoming boxes, files, and documents in designated warehouse locations.
• Handle archive boxes and materials using safe working practices and equipment provided
• Maintain confidentiality and data security standards
• Support operational targets and service delivery
• Follow health and safety procedures at all times

• A positive team player who can also work independently, follow processes and take responsibility for their work.
• A willingness to support other operational teams by completing data entry, scanning, storing and indexing tasks accurately.
• Someone who enjoys working in a fast-paced, active warehouse environment where no two days are the same.
• A dependable and committed individual who takes pride in delivering high-quality work.
• Manage workload and complete tasks within agreed timescales
• Driving licence would be beneficial due to the location of the site, however it is not a necessity
• Someone who has basic Computer and communication skills to follow instructions, read labels and safety information, and to complete data entry tasks (Essential)
• Able to stand for extended periods of time (Essential)
•  Able to work at heights and no issues using a scissor lift (Essential)
• Confident in recording and sorting high volume of incoming files and boxes (Essential)
• Physically comfortable with lifting up to 10kg on a daily basis (Essential)