Supervisor

Supervisor
Business Unit: Restore Records Management
Location: Kidderminster, Unit 1, Easter Park, DY11 7AR
Contract Type: Full time, 3 month FTC
Hours: Monday to Friday - 9:00am - 5:00pm
Salary: £30,409.60 Per Annum

***All candidates MUST have a valid UK licence***

Job Profile:  

Are you an organized, efficient, and motivated professional looking to lead a dynamic team in a fast-paced environment? We have an exciting opportunity for a Supervisor to join our team and support the day-to-day operations of our production department.

A Supervisor involves coordinating daily production activities, monitoring systems like Metastorm and TIS to meet SLA targets and oversee the quality and cost control. Responsibilities include motivating staff, managing resources, maintaining equipment, and ensuring adherence to company policies. The position also involves handling administrative duties, resolving issues, and meeting customer needs. 

Responsibilities:  

• Coordinate and organize daily production activities, ensuring a smooth workflow.
• Monitor systems such as Metastorm, TIS, XBound, Brainware, and eFlow to ensure work is flowing effectively and SLA targets are met. Oversee production
• maintain high output while minimizing costs. Allocate duties to Section Leaders, motivate staff, and monitor performance. 
• Ensure all company guidelines, policies, and procedures are adhered to by all team members. 
• Maintain a clean and productive work environment. 
• Handle administrative duties and production monitoring, ensuring all customer needs are met. 

• Address and resolve any production or personnel issues professionally, escalating where necessary. 

About You:  

• Previous team leader experience in office or production environment is preferred
• Team Leader skills – including motivating, dealing with performance issues, allocating work, etc.
• Strong day-to-day management and leadership abilities. 
• Excellent communication and organizational skills.
• Experience working with confidential and sensitive data.
  
• A true team player with a strong work ethic.
• Ability to work under pressure in a fast-paced environment.

What Restore Offer You: 

• Annual leave 

• Salary 

• Life assurance scheme 

• Health and wellbeing scheme