Role: Sales Support
Location: Commutable to Birmingham or Runcorn - Hybrid
Contract Type – Permanent, Full time
Working Hours : 37.5 hours per week - Monday to Friday 9am - 5:30pm
Salary - £27,000-£30,000
Restore Technology is the UK’s largest provider of IT lifecycle services, supporting businesses with secure, compliant and sustainable technology solutions. As part of Restore plc, we help organisations manage their IT assets responsibly, protect data and deliver efficient services across deployment, management, reuse, recycling and decommissioning.
We are looking for a Sales Support colleague to join our Partner Sales team in Runcorn. This role will provide essential administration and customer support to the sales function, helping to develop business opportunities, maintain accurate records and ensure customers receive a professional and responsive service. You will play an important part in supporting sales colleagues, managing smaller opportunities and helping projects progress smoothly across the business.
Duties & responsibilities
- Provide day-to-day administration and sales support to the Partner Sales team
- Act as an alternative point of contact for customers, handling telephone and email enquiries professionally
- Liaise with customers and internal teams, including Service, Project Delivery and Operations, to support customer requirements
- Create and send accurate quotations, proposals and simple scope of works documents
- Process orders in a timely manner and ensure customer job files contain the correct documentation
- Update internal systems and CRM records accurately, maintaining clear records and audit trails
- Support sales colleagues with weekly forecasting, order reconciliation and reporting activity
- Take ownership of smaller opportunities and projects, ensuring they are progressed effectively and customers are kept informed
About you
- Previous experience in a sales support, customer service or administration role
- Confident communicator with a professional telephone manner and strong relationship-building skills
- Highly organised with excellent attention to detail and accurate record keeping
- Able to prioritise, meet deadlines and manage multiple tasks in a busy environment
- Good working knowledge of Microsoft Office and CRM systems, with the ability to learn new systems quickly
What We Offer You
Restore offers a wide range of benefits to our employees such as:
- Life assurance
- Annual leave entitlement (starting with 20 – 25 days + bank holidays)
- Contributory pension scheme
- Share save scheme
- Paid volunteer day
- Long service recognition
- Eyecare voucher
- Retail discounts
- Family leave
- Employee assistance programme
At Restore Technology, we value innovation, teamwork, and personal development. You will join a supportive team where your contributions will have a tangible impact.