Internal Account Manager – Gold Partners
Location: Commutable to Cardington, Birmingham or Runcorn - Hybrid
Contract Type: Permanent – Full Time
Hours: Mon - Fri 09:00-17:30
Salary: £32,500 + Commission
Restore Technology is a leading provider of secure and sustainable IT lifecycle services, supporting organisations with IT asset disposal, remarketing, engineering, secure destruction and pre and mid-life technology services. We work with partners and customers across a wide range of sectors, helping them maximise value, protect data and deliver responsible technology solutions.
This is an exciting opportunity to join our Partner Sales team as an Internal Account Manager, supporting a portfolio of Gold and Silver Partner accounts. Working closely with External Account Managers and Directors, you will play a key role in managing day-to-day partner relationships, identifying new opportunities, delivering excellent service and helping to grow revenue across our partner base.
Duties & responsibilities
- Manage the day-to-day relationship and account activity for designated existing, new and non-trading Partner accounts
- Work closely with External Partner Account Managers and Directors to support named partners and territories
- Build strong relationships across partner organisations, including sales teams, service delivery contacts and senior stakeholders
- Identify and develop opportunities for Restore Technology services across existing and prospective partner accounts
- Prepare and manage quotes, customer service queries, order updates and partner reporting
- Maintain accurate pipeline information, forecasts, revenue expectations and margin updates
- Collaborate with internal teams including Finance, Operations, Service Delivery, Logistics and Remarketing to ensure smooth account delivery
- Support the achievement of partner expectations, revenue targets, KPIs and agreed service levels
About you
- Experience in account management, partner management or a customer-focused sales support role
- Strong relationship-building skills with the confidence to communicate with stakeholders at all levels
- Commercially aware, proactive and able to identify opportunities for growth
- Highly organised, detail-focused and able to manage quotes, reporting, pipeline information and multiple priorities
- Confident using Microsoft Word, Excel and PowerPoint, with strong written communication skills