System Analyst

Location: Home Based, required to travel once a fortnight
Salary: £50,000
Hours a week: 37.5 hours
Days of work: Monday to Friday
Contract type: Permanent

Why join Restore?

• Annual Leave - 23 days, rising a day after 4 and 5 years’ service + bank holidays
•  Enhanced Maternity and Paternity Pay
• Enhanced Sick Pay
• Apprenticeship Opportunities
• Life Assurance – 2 x basic annual salary
• Access to Stream - Stream is a financial wellbeing app that allows you to track your earnings in real time and access a percentage of your pay as soon as you’ve earned it!

Plus, a range of additional employee benefits and career development opportunities

Key Responsibilities:

• Support the Head of Strategic Operations and Operational Senior Leadership Team with logging, prioritising and reviewing operational changes.
• Represent Operations within transformation projects, attending workshops, providing feedback and sharing regular updates
• Conduct requirements gathering, process mapping and change lifecycle activities.
• Map current ("as-is") and future ("to-be") operational processes.
• Build and maintain effective relationships with Operational stakeholders, ensuring requirements are understood and communicated effectively.
• Complete impact assessments and stakeholder analysis to support successful change implementation.
• Manage risks, actions, issues and dependencies (RAID management).
• Maintain document control and ensure compliance with ISO standards
• Support continuous improvement initiatives that enhance operational effectiveness and efficiency.

About You:

• Excellent analytical skills with the ability to interpret complex information and data (Essential)
• Methodical, organised and creative approach to problem solving (Essential)
• Proven ability to influence and engage stakeholders at all levels
• Strong verbal and written communication skills (Essential)
• Proficient in Microsoft Excel, PowerPoint and other Microsoft Office applications (Essential)
• Confident decision-maker with a strong sense of accountability and ownership
• Ability to manage multiple priorities and meet challenging deadlines (Essential)
• Comfortable working within a fast-paced and evolving environment
• Previous experience within change management, business improvement, operational excellence or business analysis