• All Locations
    Coventry
  • All Role Functions
    Operations - Administration
  • Advertising Salary
    26218
  • Type of vacancy
    Permanent
  • Operations Support
  • Business Unit
    Datashred
  • About The Role

  • Operations Administrator
    Location: Coventry, CV2 2SZ
    Salary: £26,218.58 per annum
    Hours: Monday - Friday, 8am - 4.30pm
    Contract: Permanent, Full Time
     
    Are you organised, detail-oriented, and passionate about delivering exceptional customer service? Join Restore Datashred as an Operations Administrator at our busy Coventry depot and play a vital role in keeping our operations running smoothly!
    As an Operations Administrator, you’ll support the depot team with key administrative tasks and ensure our customers receive top-tier service.

    Key Responsibilities
    Inputting customer orders and contracts into internal systems
    Completing accurate paperwork and processing daily route clear-downs
    Liaising with staff and customers to meet operational requirements
    Working closely with our Sales, Transport, and Warehouse teams
    Ensuring timely responses to emails and phone enquiries
    Maintaining proactive communication with Service Collection Operatives throughout the day
    Taking on delegated tasks to support the wider depot team

    About You
    Strong written and verbal communication skills
    A professional and friendly telephone manner
    Confidence using standard IT software (and eagerness to learn more)
    The ability to prioritise tasks and manage your own workload
    Discretion and professionalism in handling confidential information
    Flexibility and resilience under pressure
    Experience in a customer service or admin-based role

    Some of our benefits include: 
    Annual Leave – 25 days + bank holidays
    Life Assurance – 2x basic annual salary
    Bereavement Counselling – Support during difficult times
    Free Onsite Parking
    Employee Assistance Programme (EAP) – Confidential counselling via Health Assured
    Eye Care Support – Free eye tests and up to £70 towards glasses for DSE users and drivers (includes retinal photography for drivers over 40)

  • About Us

  • Restore Commitment to Disability Confidence 

    We assess candidates based on their experience and suitability for the role, as outlined in their CV and application. You can let us know about any adjustments you may need via the application form.

    As a Disability Confident employer, we guarantee an interview to applicants with a disability or health condition who meet the essential criteria, where it is fair and appropriate to do so.

    How to sign up to the Disability Confident employer scheme (DWP)

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